Frequently Asked Questions
We understand that you may have questions about our products and services, and we've created our FAQs page to provide you with quick and easy access to answers. From shipping and returns to product details and warranties, our FAQs page covers everything you need to know about shopping with us.
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1. What types of product does Aimora offer?
Aimora offers a personalized and accessories designed to reflect your style and personality. All our pieces are made from 304 stainless steel, a high-quality material resistant to corrosion, wear, and tarnish, ensuring long-lasting shine and durability. This makes our jewelry both elegant and practical for everyday wear.
2. What is your shipping policy and delivery time?
Each Aimora piece is carefully crafted with attention to detail, especially if personalized. Shipping typically takes 5 to 12 days, depending on your location.
We always notify you when your order is ready and on its way, ensuring it arrives in perfect condition.
3. What makes Aimora jewelry special?
Every Aimora piece is designed with elegance, durability, and responsability in mind. we combine high-quality materials with timeless designs and unique details, creating jewelry that not only complements your style but also becomes a piece you proudly wear every day.
4. How do i care for my Aimora jewelry?
To keep your jewelry shining and lasting, we recomended avoiding contact with water, perfumes, or chemicals and storing your pieces in their case when not in use.
Thanks to 304 stainless steel, your jewelry is resistant and durable, remaining beautiful even with daily wear.
5. Can i personalize my jewelry with handwritten text or a signature?
Yes! Aimora offers handwriting or signature engravings to make your piece truly one-of-a-kind. Simply provide a clear image of the handwriting or signature, and we'll carefully engrave it onto your jewelry using precise techniques , ensuring it stays beautiful for years.
6. Do you accept returns on personalized jewelry?
Because personalized pieces are made uniquely for you, we are unable to accept returns or exchanges on custom pieces. However, if your order arrives with a manufacturing defect or an engraving error on our part, we will gladly replace or repair it at no additional cost. For non-personalized items, returns and exchanges are accepted under our standard policy.
Didn't find what you were looking for? Feel free to contact us at any time!